Privacy Policy

Your privacy is important to us. This policy explains how IronWorks collects, uses, and protects your personal information.

Last Updated: December 15, 2024

1. Introduction

IronWorks ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at www.ironworks.cc and use our services.

This Privacy Policy applies to all information collected through our website, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

We reserve the right to update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after any such modifications constitutes acceptance of the updated Privacy Policy.

2. Information We Collect

Personal Information

  • • Name and contact information
  • • Email address
  • • Phone number
  • • Postal/zip code
  • • Company information
  • • Job title and role

Technical Information

  • • IP address and location data
  • • Browser type and version
  • • Device information
  • • Operating system
  • • Pages visited and time spent
  • • Referral source

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These technologies help us:

  • Remember your preferences and settings
  • Analyze website performance and usage
  • Provide personalized content and ads
  • Improve our website functionality

3. How We Use Your Information

We use the information we collect for various purposes, including:

1

Provide and Maintain Our Services

To deliver the Services you request and maintain the functionality of our website.

2

Communicate with You

To respond to your inquiries, provide customer support, and send important updates about our Services.

3

Marketing and Promotional Purposes

To send you promotional materials, newsletters, and information about new features or services (with your consent).

4

Improve and Optimize Our Services

To analyze usage patterns, improve our website design, and develop new features and services.

5

Legal and Security Purposes

To comply with legal obligations, protect our rights and interests, and ensure the security of our Services.

4. Information Sharing and Disclosure

We Do Not Sell Personal Information

IronWorks does not sell, trade, or rent your personal information to third parties for marketing purposes. We only share your information in the limited circumstances outlined below.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers are contractually obligated to use your information only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Consent

We may share your information with your consent or as otherwise disclosed to you at the time of collection.

5. Data Security

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL encryption for data transmission
Secure servers and databases
Regular security assessments
Access controls and authentication

Important Notice

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. We respect these rights and provide you with choices regarding how your information is used.

Right to Access

You have the right to request access to the personal information we hold about you, including details about how we use it.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal information we have about you.

Right to Erasure

You have the right to request deletion of your personal information, subject to certain legal obligations and limitations.

Right to Data Portability

You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

Right to Restrict Processing

You can request that we limit the processing of your personal information in certain circumstances.

Right to Object

You can object to our processing of your personal information for direct marketing purposes or other legitimate interests.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Contact: [email protected]
Phone: +63 32 260 1122
Response Time: 30 days (may be extended by 60 days for complex requests)

7. Cookies and Tracking Technologies

What Are Cookies

Cookies are small data files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Managing Your Cookie Preferences

You can control and manage cookies in several ways:

  • • Adjust your browser settings to block or delete cookies
  • • Use our cookie preference center (accessible from the website)
  • • Opt out of third-party advertising cookies
  • • Use industry opt-out tools such as the Network Advertising Initiative

Note: Disabling certain cookies may impact the functionality of our website.

8. International Data Transfers

IronWorks operates globally and may transfer your personal information to countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your personal information internationally, we implement appropriate safeguards to ensure an adequate level of protection, including:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Binding Corporate Rules (BCRs)
  • Other approved transfer mechanisms

9. Children's Privacy

Age Restriction

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers promptly.

10. Contact Information

IronWorks Privacy Office

Company

IronWorks

Address

Central Bloc, Cebu IT Park
Cebu City, Philippines

Business Hours

Mon-Fri: 8:00-17:00
Sat: 8:00-12:00

Need Help?

If you have any questions about this Privacy Policy or how we handle your personal information, our privacy team is here to help.

Privacy Assurance: We respond to all privacy inquiries within 30 days and maintain strict confidentiality.

11. Updates and Changes to This Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

Notify You

Email notification of significant changes

Update Date

Revise the "Last Updated" date

Website Notice

Post notice on our website

Archive

Keep previous versions available

Effective Date: December 15, 2024
Next Review: December 15, 2025